First response software for utilities and public works. Reduce work load while collecting accurate data and insight into response operations. Coordinate and document response efforts to watermain breaks, sewer stoppages, street obstructions, and other service outages.
Software shouldn’t change your processes. Daupler blends with your current operations and flexes to the way you work. Our tools are built by utility and public works professionals with the goal of making life easier on managers and field crews alike.
Hours spent learning new software take away from time in the field. Response staff need software they can understand and start using quickly. Our web-based application is easy to use and intuitive enough for even your most technology averse team members.
Dealing with incomplete paper forms and chasing down accurate information can be painful. Daupler gathers the critical information you need and makes it easy to access from your phone, tablet, laptop, or desktop computer.
“We’ve been using Daupler for our sewer emergencies since 2016. During a 7 inch rain event in August 2017 we received over 100 sewer calls in less than 12 hours. I don’t know what we would’ve done without Daupler to help us manage our emergency calls.”
“Forming an on-call team used to require supervisors to take home an on-call list and call each person by level of seniority, per our labor union agreement, giving 5 minutes for each person to respond before calling the next. Daupler automated this process completely. Lifts a huge weight off of our supervisors.”
“We use Daupler for calls like watermain breaks, water turn-on or turn-offs, and sewer issues. It documents our work, makes our response process easier, and helps us respond faster. It saves our crews from manually punching information into our CMMS. Now I get accurate reporting and don’t have to chase anyone down for more information.”
We work with organizations of all sizes – from small water districts, to large municipalities. Our tools take the pain out of your processes, provide the operational insight you need, and easily integrate with existing customer service and work order management systems.