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Mass Notification

Keep residents informed when major disruptions occur. Daupler can notify citizens when sanitary sewer overflows, backups, or system flooding occurs and keeps them up-to-date on crew progress. Separate by region, zone, or inform the entire district.

Keep citizens in the loop and reduce callbacks.

Allow citizens to track department progress on their requests—just like they would a package. Residents can upload photos for crews, add comments, and stay informed with real time updates from the field, allowing crews to stay focused on their work while citizens stay connected.

Find the source.

See where a sanitary sewer overflow is likely to occur with automatically populated incidents on a heat map. Daupler collects and analyzes information so you can fix both the symptoms and the source of the problem and use data to predict future system failures.

Get there faster.

Send crews within a certain distance or drive time to critical incidents, like a sanitary sewer overflow, and form response teams in less time than it takes for a human to make a single phone call. Work safely, efficiently, and maintain EPA compliance with spatial dispatch.

Reduce paperwork and improve data.

Daupler reduces paperwork by automatically documenting each step in the process creating an objective audit trail of the response. Managers can use their phones, tablets, or laptops to gain real-time insights and receive notifications when important milestones are reached in the response.

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Get technical support any time, day or night.

Daupler comes with 24/7 help desk support, help guides and tutorials, less than 24-hour response times and multiple call centers in the U.S. – each with dedicated support and maintenance specialists.

“We use Daupler for things like water main breaks, water turn-on or turn-offs and sewer issues. It documents our work, makes our response process easier and helps us respond faster. Now I get accurate reporting and don’t have to chase anyone down formore information.”
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Gary Graham

City of Loveland, CO

"We've been using Daupler for our sewer emergencies since 2016. During a 7 inch rain event we received over 100 sewer calls in less than 12 hours. I don't know what we would have done without Daupler to help us manage our emergency calls."

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Raul Romero

Johnson County, KS Wastewater

Up and running in days, not months.

Daupler is a software platform that you and your staff can log in to from your computers and mobile phones to gather the information and gain the insights you need, when and where you need them. There’s nothing to install, update or otherwise maintain. Daupler is fully customizable. We always assign a dedicated team member to learn your unique needs and configure the platform just for you. It will be ready to use in days, and you will see real, tangible results immediately.

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