Yes, Daupler integrates via API to all major work order systems, including but not limited to, Lucity, Cityworks, Cartegraph, Maximo, and many others.
Daupler partners with most major CMMS or Work Order Management Systems. Please reach out to our customer success department at firstname.lastname@example.org for more details.
Daupler Triage can discern critical and non-critical calls with 95% confidence. This makes sure that we’re only reaching out to your staff when they absolutely need to be contacted.
Daupler Dispatch tools help to track time and labor associated with any incidents or alarms received by the Daupler system.
Daupler Dispatch provides a number of team formation tools to ensure teams are formed per specific entity requirements. Many Daupler customers use Daupler to ensure conformance to union call-out requirements.
Daupler often will send text notifications to managers and supervisors for specific incident types. These notifications keep management involved in the incident response process without having to stop work or progress of the response.
Email reminders and notifications are typically configured as part of our initial set up. These emails can also include a Daily Digest that summaries weekly/daily response activities.
Daupler Tracker and Resident Engagement provide an interface that homeowners and citizens use to keep track of the entity response process. This interface is completely configurable and typically does allow homeowners and citizens to upload photos of their issues.