Request a demo

Clients share how they have used Daupler's extensive toolset to solve challenges related to call answering (after hours or during the day), customer engagement, dispatch, data management, and much, much more.

The Unified Government: Saving Time and Money
 

Learn how the Water Pollution Control division within the Unified Government of Wyandotte County and Kansas City, KS uses Daupler to handle after hours calls, arm on call staff with more information, and save the department time and money. 

Berea Municipal Utilities: Improving Service, Safety, and Response

Learn how Berea Municipal Utilities uses Daupler's platform to improve safety, respond faster, use data to manage operations, and provide better service.

 

Engaging Customers

Screenshot 2021-10-19 065119Berea Municipal Utilities knows customers want the latest information when they've reported an incident or there is a service disruption. Kevin Howard, General Manager, shares how his team and customers both benefit from the customer engagement tools in Daupler. (Fill out this form to access the video.)

Supporting the 311 Team at the UG
 

Learn how Daupler supports the 311 team at the Unified Government of Wyandotte County and Kansas City, KS. Daupler takes calls during after hours and emergencies, sending calls to the right place, saving time, and providing peace of mind.

The Ice Storm

Ice Storm video thumbnail Weather events are causing havoc with utilities. Learn how Berea Municipal Utilities uses Daupler to reduce some of the related stress from those events. (Fill out this form to access the video.)

 

Integrating with Daupler
 

Chad Wiggins with the Unified Government of Wyandotte County and Kansas City, KS Public Works department shares his experience integrating systems with Daupler.

 

Providing Extra Capacity During an Outage

When the power went out unexpectedly, Berea city staff were inundated with calls. Learn how they were able to bring Daupler in to handle the overflow and allow them to focus on the task at hand.

Following Union Rules with Daupler

Brad Phillips, Operations Superintendent, discusses how Daupler helps them ensure they meet their union contract requirements when it comes to roster callouts.