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Get there faster.

Send crews within a certain distance or drive time to critical incidents, like a blockage of a storm drain, and form response teams quickly and efficiently. Work safely, resourcefully, and keep citizens safe with improved response times.

Improve staff performance.

Daupler automatically collects accurate and reliable data so you can track how employees are performing and make highly informed, objective staffing decisions. It also tracks how fast crews arrive on scene, how frequently individual employees respond to calls, and how quickly they can resolve them.

Reduce paperwork and improve data.

Daupler collects and uploads data during an incident to reduce paperwork and eliminate errored and incomplete forms. Data collected with Daupler eradicates illegible, hand-written work orders and overtime logs. Plus, managers can use Daupler to gain real-time insights and notifications when important information is gathered during the incident response.

Keep citizens in the loop and reduce callbacks.

Allow citizens to track department progress on their requests. Residents can upload photos for crews, add comments, and stay informed with real time updates from the field, allowing crews to stay focused on their work while citizens stay connected.

Works with your customer service and work order systems.

Daupler pushes and pulls data to and from your current CMMS, GIS and other systems to show you a more complete picture. Eliminate transcription errors and save time with auto-filled data.

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Get technical support any time, day or night.

Daupler comes with 24/7 help desk support, help guides and tutorials, less than 24-hour response times and multiple call centers in the U.S. – each with dedicated support and maintenance specialists.

“We use Daupler for things like water main breaks, water turn-on or turn-offs and sewer issues. It documents our work, makes our response process easier and helps us respond faster. Now I get accurate reporting and don’t have to chase anyone down formore information.”
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Gary Graham

City of Loveland, CO

"We've been using Daupler for our sewer emergencies since 2016. During a 7 inch rain event we received over 100 sewer calls in less than 12 hours. I don't know what we would have done without Daupler to help us manage our emergency calls."

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Raul Romero

Johnson County Wastewater

Up and running in days, not months.

Daupler is a software platform that you and your staff can log in to from your computers and mobile phones to gather the information and gain the insights you need, when and where you need them. There’s nothing to install, update or otherwise maintain. Daupler is fully customizable. We always assign a dedicated team member to learn your unique needs and configure the platform just for you. It will be ready to use in days, and you will see real, tangible results immediately.

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